Privacy & Security

Privacy Policy – Carnaval Host

Effective Date: September 20, 2025

At Carnaval Host, we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal data. By registering or interacting with the platform, you agree to the practices described below.

1. Definitions

Key terms you will find in this document

Account: A unique profile used to access Carnaval Host.

Carnaval Host, we, CEO: The platform and its administrators.

SkyCoins: Virtual currency used within the platform.

User, you, your account: Any individual or entity using the services.

Panel: System where the contracted servers are managed.

Dash: Area used to manage your account, purchases, and support.

Personal data: Information that can identify you directly or indirectly.

Device: The equipment from which you access the platform (PC, mobile phone, tablet, etc.).

2. Data We Collect

Information we receive when you use Carnaval Host

  • Email address
  • Username
  • IP address and approximate location
  • Browser, operating system, and device type
  • Activity on the platform (session time, pages visited, etc.)
  • Usage preferences within the Panel and Dash

3. How We Use Your Data

Why we process the information you provide

Provide hosting services and server management

Maintain proper operation of your account and resources

Contact you for support, notifications, or promotions

Analyze platform usage and improve the user experience

Ensure security and prevent misuse

Comply with legal or contractual obligations

4. Cookies and Similar Technologies

How we personalize your experience

We use cookies to improve your experience on the site, save your preferences, and provide usage statistics. You may disable cookies in your browser, but some functions may be affected.

5. Data Retention

How long we keep your information

We retain your data while your account is active or as required for legal reasons. After your account is closed, some information may be preserved for security, legal, or accounting purposes.

6. International Transfers

How we handle data stored abroad

Carnaval Host may store data on servers located outside your country. We are committed to applying appropriate measures to protect your information.

7. Data Deletion and Modification

Your options for updating or removing data

  • Through your account settings
  • By submitting a ticket in the Dash
  • By contacting the CEO directly

In certain cases, we may retain limited information for legal obligations or fraud prevention.

8. Security

Steps we take to safeguard your data

We implement technical and administrative measures to protect your information. However, no Internet transmission is 100% secure, so we cannot guarantee absolute security.

9. Minors

Who our services are intended for

Our services are not intended for children under 12 years old. If we detect data belonging to a minor, we will delete it immediately.

10. Third-Party Links

Using external resources responsibly

Our platform may contain external links. We recommend reviewing their policies before interacting with them.

11. Changes to This Policy

How we will notify you of updates

We may update this Policy occasionally. We will notify you through an announcement in the Dash or by email, and update the date at the top of the document.